I've had to deal with collections twice. Both were mistakes, but something I still had to deal with.
The first one was when was lawn company did unwanted work on our lawn and the second was a dentist bill they auto sent to collections because the bill exceeded $300.
You need to deal with these immediately. First things to do is call the company the collections is for to get it resolved. If you need to pay a bill pay it. If it's like my first one, get a manager on the phone and get it in writing the issue is resolved. Second is to send a letter to the collection company. This is very standard and professional. There are variations of these to use as a template everywhere.
<data>
Collectors Address
RE: <your name>
Account #
#####
Dear Collector,
I am writing in response to your letter dated <data>. I do not believe that I owe this debt or what you say I owe. The service
provided by “company” was in error and balance has been remove from my
account.
Pursuant to the Fair Debt Collection Practices Act, Section
809(b), Validating Debts:
“If the consumer notifies the debt
collector in writing within the thirty-day period described in subsection (a)
that the debt, or any portion thereof, is disputed, or that the consumer
requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any
disputed portion thereof, until the debt collector obtains verification of the
debt or any copy of a judgment, or the name and address of the original
creditor, and a copy of such verification or judgment, or name and address of
the original creditor, is mailed to the consumer by the debt collector.”
I respectfully request that you provide me with the
following:
1. The
amount of the debt;
2. The
name of the creditor to whom the debt is owed;
3.
Verification or copy of any judgment (if applicable);
4.
Proof that you are licensed to collect debts in <state>;
5.
Proof of the last payment made on the account.
I am asserting my rights under the federal and state Fair
Debt Collection Practices Acts and the Fair Credit Reporting Act, including
these rights:
•
Because I have disputed this debt in writing within 30 days of receipt of your
initial notice, you must obtain verification of the debt or a copy of the
judgment against me and mail these items to me at your expense.
• You
cannot add interest or fees except those allowed by the original contract or
state law.
• Any
attempt to collect this debt without validating it violates the FDCPA.
Also be advised that I am keeping accurate records of all
correspondence from you and your company, including recording all phone calls,
and I will not hesitate to report violations of the law to my State Attorney
General, the Federal Trade Commission and the Better Business Bureau.
I have disputed this
debt. Therefore, until it is validated, your information concerning this
debt is assumed to be inaccurate. Accordingly, if you have already reported
this debt to any credit-reporting agency (CRA) or Credit Bureau (CB), then you
must immediately inform them of my dispute with this debt. Reporting
information that you know to be inaccurate or failing to report information
correctly violates the Fair Credit Reporting Act § 1681s-2. Should you pursue a
judgment without validating this debt, I will inform the judge and request that
the case be dismissed based on your failure to comply with the FDCPA. Finally,
if you do not own this debt, I demand that you immediately send a copy of this
dispute letter to the original creditor so they are also aware that I dispute
the debt.
Sincerely,
<You name>
Address:<your address>
You probably wont here from the collectors after you send this letter and solve the issue with the company. If you do have a collection outstanding get it handled and cleanup as soon as possible. These can negatively effect your credit.
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